Play Airlines is a low-cost airline founded in 2019 by executives from WOW Air, an Icelandic airline that went bankrupt in 2019.
PLAY operates a pay-for-what-you-need model to keep fares affordable. It offers no frills flights with seats that are comfortable and do not include expensive features like Wi-Fi.
Seats are assigned during the booking process, and you can pay to get a pre-assigned seat during check-in or at the airport ticket counter. You can also add baggage to your reservation for a fee.
Low-cost flights to Europe
Travelers who are looking to visit Europe on a budget can now book low-cost flights to a variety of European cities with play airlines. The low-cost airline is based in Reykjavik, Iceland and operates flights to destinations across the continent including Paris, Berlin, Dublin, Brussels, Amsterdam, London and more.
The flights are operated by Airbus A320neo and A321neo planes, which offer plenty of leg room for travelers traveling on a budget. The aircraft also offers an excellent seat selection.
In addition to flights from the United States, Play is expanding its service to Canada and will launch service from Hamilton, Ontario, starting in summer 2023. The airline plans to offer cheap tickets to 26 European destinations.
Easy booking process
Play airlines is a new Icelandic airline that was launched after WOW air ceased operations. Its goal is to offer affordable flights between Europe and the United States using narrowbody Airbus aircraft.
The process for booking a PLAY flight is straightforward and simple. Once you’ve chosen your destination, date and time of travel, you can check in online to receive a boarding pass.
You can also choose a seat and pay for your ticket on this page. You can add additional services and resend your booking confirmation, as well.
The service is very efficient, as fewer customers are transferred to human agents than with traditional customer support. According to the company’s metrics, only 15% of conversations are handled by a human agent. This indicates that many customers are happy to have their queries answered by a virtual agent, and that the system is working effectively for both the airline and its customers.
No frills
No frills airlines are budget airlines that offer a scaled back version of traditional air travel. Their fares exclude almost all extras, including checked luggage, drinks and snacks, and seat allocation.
In the UK, there are a number of no frills carriers. These include EasyJet, Ryanair and Blue Sky.
They offer cheap flights to Europe and other destinations. These airlines also have a strong customer base and good reputations.
However, they do not always have the same quality of service. In addition, they can be difficult to book if you are traveling with children or need a special diet. These are reasons why it is important to check with the airline before booking your flight.
Seats are comfortable
A play airline isn’t exactly cheap, but the cabin comforts on offer are pretty darn good. The neo jumbos have a plethora of amenities including adjustable headrests, cup holders and seatback pockets.
Despite the hefty price tag, I didn’t mind spending an extra few hundred dollars for a comfortable ride on a neo.
Play’s top tier Airbus A321neo aircraft has just 192 economy class seats, so every passenger gets the full benefit of generous legroom. It’s a feat of aeronautical engineering not often seen in this day and age. Thankfully, the airplane is still flying as of this writing and it’s likely that we’ll see more of this generously sized aircraft gracing the skies before long. Until then, the best way to enjoy the neo is to book your round trip tickets to Europe on one of our favorite budget airlines – WOW and Wizz Air are the big players in the sector.
Customer service
PLAY Airlines has a super-friendly customer service puffin named Playfin, who’s available to answer questions on all things aviation. He can help with anything from bookings, baggage or special services, and he’s always ready to chat!
Aside from the puffin, PLAY Airlines also has a variety of people who can help answer your questions. They include Jonina Gudmundsdottir, who is the Chief People Officer at PLAY, and Georg Haraldsson, who is the Chief Information and Digital Development officer at PLAY.
PLAY flies to destinations in Europe and North America from its hub in Keflavik Airport. Its fleet consists of Airbus A320neo and A321neo aircraft. The airline plans to add more aircraft to its fleet over the next few years.