Play airlines is an Icelandic low-cost airline that operates from Keflavik International Airport. Its hub-and-spoke business model gathers travelers from different destinations to share a flight to and from Iceland, making it more affordable for them to explore the country.
Thrillist recently took a flight on the new airline and found its seats to be comparable to those of domestic US carriers. The airline also offers free layovers, a representative tells Thrillist.
Seats
The airline uses Airbus A320 narrow-body aircraft on its flights. The planes have comfortable seats and in-flight entertainment systems. In addition, passengers can purchase food and drinks onboard. However, it is important to note that the airline does not offer free Wi-Fi. Passengers should check the website of Play Airlines to find out more about the airline’s fees and services.
Like many ULCCs, PLAY’s base fares only cover transportation. Additional fees are charged for seat assignments and baggage. In addition, some fares are nonrefundable. However, consumers can purchase cancellation protection to protect their travel plans in case of an unexpected event.
Seats on PLAY’s inaugural flight between Baltimore and Reykjavik had 34 inches of legroom, which is more than what you’ll get on most domestic flights. However, the airline is likely to cut corners in order to keep prices low. For example, the lavatories were basic with toilets, sinks, soap, tissues, and doors. There was no free water, and in-flight beverages were offered for a fee.
Fees
Founded in 2019 by executives from WOW Air, which went bankrupt in 2021, PLAY Airlines offers flights to Iceland and other European destinations with a fleet of A320NEO aircraft. Like other ULCCs, its base fare covers transportation only; you must pay extra for checked baggage, seat assignments and changes to or refunds of tickets.
A standard checked bag on PLAY is limited to 20 kg / 44 lb, less than the 23 kg / 50 lb limit of many other airlines. Excess weight is subject to a fee per kilogram above the limit.
As a member of the European Union, PLAY Airlines is subject to EU law that requires it to offer passengers compensatory funds when their flight is canceled or delayed for more than two hours. This compensation is offered in the form of a future travel credit voucher or cheque. The airline does not operate lounges. In the event of a delay, passengers are provided meals and water as well as access to communication in relation to their wait time.
Baggage
If you want to fly on an ultra-low cost carrier, it is important to understand their baggage policy. Generally, the base fare includes only transportation and one personal item that can fit under the seat in front of you. However, there are a number of additional ancillary fees to consider. For example, adding a carry-on bag or priority boarding can add up to $37 each way. Fortunately, there are ways to reduce these costs, including using a travel rewards credit card or buying your ticket with cash.
PLAY Airlines launched its first transatlantic flight from Baltimore/Washington International Thurgood Marshall Airport to Reykjavik in April. The airline, founded in 2019 by executives from the now-defunct WOW Air, operates narrowbody Airbus A320 and A321NEO aircraft and plans to expand its fleet. The airline also offers flights to Boston and, starting in June, New York City via Stewart Airport. Its fares to Reykjavik are comparable to those on US-based low-cost carriers.
Check-in
During the check-in process, passengers can save time by saving their credit card information on their MyPLAY account. This can be helpful when making reservations or paying for additional services. In addition, customers can cancel their flights online, if necessary.
The airline offers a number of ways to purchase tickets, including online and over the phone. The airline also offers a variety of add-ons, including bags, meals, and seating. The fees vary depending on the type of ticket purchased and the amount of time before departure.
In order to avoid long lines, passengers should arrive at the airport at least three hours before their flight. Security lines at Stewart are typically shorter than those at other area airports, but travelers should still be prepared for delays due to security measures and TSA guidelines.