Ethiopian Airlines operates a network of flights across Africa. The airline also offers services to Europe, North America, South America and Asia.
As a pioneer in African aviation, Ethiopian Airways is one of the most trusted airlines in Africa. The airline has established a reputation for safe and reliable service over its 75-year journey.
Safety
Ethiopian airline is a safe and reliable air carrier with a long history. It flies a fleet of state-of-the-art aircraft that are constantly upgraded to improve safety and reliability.
In addition, the airline takes precautionary measures to ensure its passengers’ and staff’s safety. These include digitising all operations and making sure that customers’ flight-related needs are met online via the Ethiopian app.
As a result, Ethiopian has earned a good reputation among travellers worldwide for its services and safety record.
The company carries out a strict inspection of its facilities and complies with all airline industry regulations to keep its passengers safe.
Ethiopian’s aircraft are equipped with a number of safety features, such as fire extinguishers and oxygen masks. They also maintain a high standard of hygiene and provide passengers with a clean and comfortable environment.
Service
Ethiopian airlines have been serving passengers for more than 70 years. The airline is owned by the Ethiopian government and flies to more than 100 international destinations.
They have a network that covers Africa, Europe and Asia. They also offer special services like traveling with pets, unaccompanied minors and pregnant women.
If you want to know more about their customer service, you can call them on the phone or use their online chat facility. You can also send an email to their service team for any query.
The customer support at the Ethiopian airlines is available around the clock. They can help you with ticket reservations, refunding money for lost luggage or reporting any problems.
Their customer service team is a very efficient one and all the queries are answered responsibly. They have made their online chat facility a hassle-free one so that the customers can get the answers quickly.
Flights
Ethiopian Airlines offers a wide range of flights to destinations across Africa. They also fly to a number of international cities in Europe, Asia and North America.
They operate a fleet of Boeing and Airbus aircraft. Most of their fleet are configured with Business Class (branded as Cloud Nine) and Economy Class cabins.
In addition to its own flights, the airline has codeshare agreements with many of the major global airlines. These include Air China, Asiana Airlines, Brussels Airlines, Lufthansa and SAS.
Currently, Ethiopian Airlines flies to Chicago (ORD), Newark (EWR), New York (JFK) and Washington (IAD). It has also recently added Atlanta flights, which are operated on 315-seat Boeing 787-9 Dreamliners.
Ethiopian Airlines has a frequent flyer program called Sheba Miles, which rewards guests with upgrades and flight tickets. Members are divided into three tiers and can accumulate miles for various benefits. They can also use Sheba Miles lounge facilities if they have Gold or Silver status.
Destinations
Ethiopian Airlines flies to more than 100 international destinations across Africa, Europe, Asia and the Middle East. Its fleet includes Airbus, Boeing and Bombardier aircraft, which are configured with Business Class (branded as Cloud Nine) and Economy Class cabins.
The airline also operates a network of domestic flights. It carries more than 65 million passengers annually and has won the ‘Best Airlines in Africa’ award seven years in a row.
Internationally, Ethiopian flies to major cities in Europe including Frankfurt, London, Paris, Rome, Brussels and Stockholm; Bangkok, Beijing, New Delhi, Hong Kong, Guangzhou and Mumbai across Asia; to numerous destinations in the Middle East and to Washington D.C,Newark and Toronto in North America.
The airline also offers a business class product, which features full or angle lie-flat seats and a variety of food and beverage options. In addition, passengers enjoy priority boarding and are often provided with a private business class bus when the gate requires it.